PMO MANAGER PROGRAM
The program is designed by international experts and researchers in Organizational Project Management and PMOs, capitalizing on practical experience, knowledge and standards from PMI, AXELOS, IPMA, ISO in addition to published research from IJPM, PMJ, IJMPB. The program covers an analogy for the collective competencies that are essential to establish a project management office, whether it is Strategic, Corporate, Departmental, Transformational or even for managing a standalone Program. The program covers the three PMO competency dimensions: Organizational, Functional/Technical and Service-based. The organizational covers PMO Initiation, Business Case, Roadmap Development, and focuses on identifying the objectives, expectations, and reasons for establishing the PMO. Following, a proper governance and management framework are established, and the framework is set. PMO Functions include the technical aspects the PMO needs to carry on internally, such as process development, deployment, automation, improvement, including information systems and capacity building needs. PMO Services cover a span of services, such as project controls, contract management and recovery of troubled projects. The use of business analysis is required both strategically and at the level of requirements for every single project.
Program Objectives and Benefits:
- This program is crafted for the organization, and is geared to help corporate and government entities establish the right PMO, and operate and maintain the PMO for years to come, while meeting their strategic objectives and initiatives through successful projects and programs.
- The program provides PMO leaders who possess the right and complete knowledge and skills to act as qualified leaders in enhancing organizational project management, and meet the bottom line benefits and sustainable objectives for the organization.
Governance & Organizational
- PMP830 / How to Establish a Successful PMO
- PMP860 / Managing Successful Programs
- PMP800 / Selecting and Managing Profitable Projects – Portfolio of Demand and Supply
- PMD050 / Transformational Change Management
- BPM700 / Maturity Assessment and Business Process Management
- MS740 / Knowledge Management and Process Improvement
- PMP600 / PMIs KPIs and Dashboards
- MS780 / Competency and Talent Management
- PMD020 / Business Analysis: A Project Perspective
- EPC760 / Effective Project Controls
- EPC770 / FIDIC Conditions of Contract & Claims and Dispute Resolution
- PMP850 / Rapid Assessment and Recovery of Troubled Projects
How to Establish a Successful PMO
This workshop presents a practical approach for PMO Improvements that will enhance the chances of completing the improvements successfully. Topics that will be discussed throughout this course are: The identification of risks and delays, project resource conflicts, managing multiple projects, throughput, behavioral management and other critical areas everyone involved in Project Management should learn in order to deliver value to their organization. Case studies and practice sessions help participants learn from each other successful practices, Identify how to apply these practices up, across, and down the organization, especially in politically charged situations.
Managing Successful Programs
Programs are setup, managed and operated to produce benefits for the government, society, environment and individual beneficiaries. They usually establish units or organizations that sustain operations far after the programs are over.
Selecting and Managing Profitable Projects – Portfolio of Demand & Supply
This course is designed for participants to effectively gain understanding of the balance between supply and demand projects in any organization with the main objective of increasing profitability. The course also addresses the design and integration aspects between business development and project management procedures.
Transformational Change Management
Change management is one of the most highly coveted skills at management and leadership levels. This course will cover seductive pitfalls of change; a solid blueprint to change management for change leaders and agents, tools and techniques, and impact of change.
Maturity Assessment and Business Process Management
The course is a guide to developping business processes and modeling them which is considered the core function for any type of project management office. From defining steps and decision nodes, roles and responsibilities to finalizing the flow charts and the associated workflow, each process requires unique analysis for requiremnts, needs and solution approach. Development of processes for document control and contract administration as well as other important functions will be covered in this course. The material will tackle modern trends in process modeling as well as automation practices through PMIS and other relevant BPM applications.
Knowledge Management and Process Improvement
This course is a thorough coverage of the latest theory and practice of Knowledge Management (KM). It solidly covers the «hard» technical components of computer tools and technology for managing knowledge without losing sight of the «soft» management needs and challenges in leveraging knowledge effectively within an organization.
PMIS KPIs and Dashborads
Visibilty of information and powerful reporting are two of the important pillars that contribute to the success of the PMO. Building powerful and interactive dashborads using the most relevant key performance indicators or KPIs is one of the key functions that the PMO Manager oversees. This course offers an indepth experience into the selection, implementation and upkeep of Project Management Information Systems (PMIS). In addtition, it focuses on skills of organizing and showcasing the right data in the right place and to the right audience.
Competency and Talent Management
This course is meant to give PMO managers a clear insight into the importance of talent development and capacity building. Participants will be given tools to design formal and informal capacity building within their PMO. In addition, they will be trained for techniques and approaches to spread a culture of motivation through development. Focus will be placed on skills and competencies that bring added value to the PMO, such as project management, knowledge management, leadership, and communication skills.
Business Analysis: A Project Perspective
According to PMI 2013 Pulse of the Profession®, “Poor requirements management is a major cause of project failure, second only to changing organization priorities. Business analysis has become a competency of critical importance to project management. The marketplace reflects this importance, as project management practitioners increasingly embrace business analysis as a technique for effectively managing project requirements. This workshop will help attendees uncovering business needs, managing requirements, and creating effective solutions to business problems.
Effective Project Controls
Today, and more than ever, project owners, consultants and contractors are required to adopt best practices when it comes to managing their engineering and construction projects. No organization can afford to have their projects going out of control. Projects that finish late and over budget are results from failure to manage and control those projects. In an engineering and construction project, the organization that will have the highest exposure to the damages and loses associated with project delays and budget overrun, is the organization with the weakest project controls. Why? Because this organization will be the least capable of the project organizations to support their claims for compensation or to defend themselves against claims raised against them. This will be done by focusing on document control and contract administration aspects in addition to effectively managing project controls.
FIDIC Conditions of Contract & Claims and Dispute Resolution
This course is designed to effectively gain the essential understanding of FIDIC contracts and outlines the various elements of the FIDIC 1999 suite of contracts, with emphasis on the Conditions of Contract for Construction 1999 (The «Red Book»). Besides, in the second part of the course, topics covered will be the basic concepts of delays, tracking delays, mitigating delays, baseline schedule as well as analyzing the effect of delay(s) on the baseline schedule. In addition, it is extended to give a detailed guide about preparing a comprehensive Extension of Time Request including the prolongation and disruption cost, claims avoidance, parties good and bad practices and other focal issues in claims and disputes.
Rapid Assessment and Recovery of Troubled Projects
This workshop is meant for those who are assigned to projects in serious trouble or which have major issues related to time, scope, cost, etc. This workshop focuses on helping project managers rapidly identify and correct major problems accruing during project activities. While the first and most important order of business is to prevent problems, we know that if you are in trouble RIGHT NOW, the first thing you want to know is how to recover. This workshop therefore focuses on the best practices for developing, executing and sustaining a recovery plan to get the project back on track and improving its indicators.